What Is Fidelidade Mundial ?
Fidelidade Mundial is the leading life and non-life insurance market operator in Portugal. It is owned by Caixa Geral de Depósitos Group, which is one of the largest financial groups in Portugal.
Our activities and customer relationships are based on the company’s values and principles.
OUR VALUES
Results oriented
We unite and share endeavours, skills and experience in pursuit of a common goal of securing the leadership of the market and achieving higher returns than our competitors.
Commitment to customers
Our aim is to secure new customers, optimise our relationships with them and continue to merit their preference, quickly and efficiently, meeting their needs and exceeding their expectations.
Commitment to change
Our corporate culture is targeted at continuous improvement, interest in and enthusiasm for new challenges. We encourage self-development and flexibility, enabling us to adapt to a continuously changing market.
OUR PRINCIPLES
Integrity
Our relationships are founded on dignity, impartiality and respect, based on trust and an open, transparent approach.
Quest for excellence
We endeavour to optimise our products on a day-by-day basis, enabling us to outperform our competitors when responding to business opportunities.
Commitment
We keep our promises in accordance with our principles, based on a responsible approach to our relationships with domestic and international customers, shareholders and business partners.
Rigour
We are impartial and objective in our modus operandi, inspiring the trust of people and organisations who work with us.